What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form redirecting to PayPal even Check option is selected

    Asked by dmelton49 on October 23, 2015 at 02:01 PM
    When we hit submit whether member picks PayPal option or pay by check the response is to go to pay pal. Can u help
    https://form.jotform.com/52284297752161
    paypal check
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    JotForm Support

    Answered by Kiran on October 23, 2015 at 02:23 PM

    This is because you are having PayPal payment tool setup on your JotForm. Please take a look at the following guide that can help you in setting up PayPal along with other options.

    http://www.jotform.com/help/120-How-to-set-up-paypal-along-with-other-payment-options

    I've cloned your JotForm and made some changes to accept PayPal and Check payments. I've added a checkbox field to list the products and assigned the calculation values to the field. Then added a Form Calculation field to calculate the total of the products selected. Then this total is passed to the PayPal field. Added a condition to display the PayPal field when PayPal is selected.

    Please take a look at the following form :

    https://form.jotform.com/52955199945979?

    You may clone it to your account to see if how the fields are setup. 

    Let us know if you need any further assistance. We will be happy to help.

    Thanks!!

  • Profile Image

    Answered by dmelton49 on October 28, 2015 at 08:45 AM
    Thanks for your help..
    another issue is we added a golf news page with a link to www.golfweek.com. Pasted link into HTMl app and displays ok on laptop but nothing pulls through on mobile devices. http://www.flwga.com/#!golf-news/l8y1v


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  • Profile Image

    Answered by dmelton49 on October 28, 2015 at 09:45 AM


    Dennis Melton
    720.988.9013
    mailto:dmelton49@att.net



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    JotForm Support

    Answered by Chriistian on October 28, 2015 at 11:50 AM

    Hi,

     

    On behalf of my colleague, Kiran, you are welcome. Regarding on your additional concern, I ahve moved it to a separate thread so we can better assist you. You can check it here: http://www.jotform.com/answers/691979. We will attend to your concern accordingly.

     

    If you have any other question or concern, please feel free to contact us again by creating a new thread.

     

    Regards.

  • Profile Image

    Answered by dmelton49 on November 17, 2015 at 11:45 AM
    We are having issues with paypal button our site. Does not allow for buyer
    to pick option of just using their credit card and not using and setting up
    a paypal account. PayPal says they think it is an issue with your set up.
    The Pay Pal option choice is turned on. They suggested re doing the pay pal
    link/button. Since u guys helped get it on the site in its current format
    thought u could figure this out better than me.Thank you for your help

    http://www.flwga.com/#!membership-application-/c1ln3
    Dennis Melton
    720.988.9013
    mailto:dmelton49@att.net




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  • Profile Image
    JotForm Support

    Answered by Kiran on November 17, 2015 at 01:01 PM

    Your question is moved to a separate thread and shall be addressed there shortly.

    http://www.jotform.com/answers/706502

    Thank you!