What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Background image on the form is not displayed

    Asked by BoeBoe on October 23, 2015 at 02:45 PM

    Every time I preview my form it has my picture in the background that I set for the form. When I actually go to use the form there is noting but a white background. This is very frustrating!

    Page URL:
    https://form.jotform.com/52954804245156

    picture times preview in use
  • Profile Image
    JotForm Support

    Answered by Kiran on October 23, 2015 at 04:08 PM

    Are you referring to the background image on your JotForm shown below?

    As I check your JotForm using direct link it seems to be working fine. Could you please check opening the form in a different browser and see if that helps. Please let us know if you are referring to something different? We will be happy to help.