What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is there a phone number that we can call to get technical support?

    Asked by alsuser on October 26, 2015 at 12:42 PM

    I've posted my question but received no reply.  I cannot find a phone number to talk to a human.  Can you provide a phone number?

  • Profile Image

    Answered by Ben on October 26, 2015 at 02:08 PM

    At this time we do not offer any type of assistance over phone (technical or otherwise). The means of contacting us are:

    1. forum - http://www.jotform.com/contact/ (as currently)

    2. email - support@jotform.com

    3. twitter - @jotformsupport

    4. chat - only when shown to you since it is not always available

    My suggestion would be to contact us over forum over all other methods of contact, since it offers the fastest and simplest manner of communication. While twitter is faster, due to its limits it does not allow us to properly assist you there, but it is usually a quick way to get to us if chat is not available (currently it is mostly not available).

    In regards to your issue on another thread: http://www.jotform.com/answers/690071 I see that my colleague has already replied back to you on the same so do reply to him there if you have any further questions on the same subject.