- alsuserAsked on October 26, 2015 at 12:42 PM
I've posted my question but received no reply. I cannot find a phone number to talk to a human. Can you provide a phone number?
- BenAnswered on October 26, 2015 at 02:08 PM
At this time we do not offer any type of assistance over phone (technical or otherwise). The means of contacting us are:
1. forum - http://www.jotform.com/contact/ (as currently)
2. email - firstname.lastname@example.org
3. twitter - @jotformsupport
4. chat - only when shown to you since it is not always available
My suggestion would be to contact us over forum over all other methods of contact, since it offers the fastest and simplest manner of communication. While twitter is faster, due to its limits it does not allow us to properly assist you there, but it is usually a quick way to get to us if chat is not available (currently it is mostly not available).
In regards to your issue on another thread: http://www.jotform.com/answers/690071 I see that my colleague has already replied back to you on the same so do reply to him there if you have any further questions on the same subject.