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belvinAsked on October 26, 2015 at 6:59 PM
About a week ago, I stop receiving e-mail notifications. I checked the settings and my e-mail is still there. What can be the issue?
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Jeanette JotForm SupportReplied on October 26, 2015 at 11:03 PM
Our records show indeed that the mails were not delivered, this might have happened due to a glitch in our servers or you might need to whitelist our domains in your cpanel
JOTFORM MAILSERVER DOMAINS LIST:us-sub1.jotservers.comus-sub2.jotservers.comaws-sub1.jotservers.comaws-sub2.jotservers.comus-app2.jotservers.comjotservers.comjotmails.comjotform.comamazonses.comemail.amazonses.comjotform.cosecure.jotform.cos3.amazonaws.comstatic-interlogyllc.netdna-ssl.com