My clients are having issues with attachments on my forms. Please help.

  • estanton
    Asked on October 27, 2015 at 11:02 AM

    My clients are having issues with attachments on my forms. Please help. I've made photos as attachments a requirement for my forms, but two clients have told me they couldn't add the pictures. Can you please help?

    Page URL: http://www.elizabethstantondesigns.com/#!design-services/ck0q
  • Elton Support Team Lead
    Replied on October 27, 2015 at 1:45 PM

    I tried uploading images on your form but I can't reproduce the problem. I am able to upload files as expected.

    My clients are having issues with attachments on my forms Screenshot 20

    Do you have any specific details like what error they get when they tried to upload files or what browser they were experiencing the problem? This will help us in troubleshooting and tracing the problem.

    We'll await your reply.