What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is it possible to redirect a user to a page based on the product purchased through paypal?

    Asked by thegoldenvis1on on October 29, 2015 at 10:26 AM

    I have two services users subscribe to and after payment they need to complete one of two forms.  How can I have the user returned to the relevant form after taking payment?

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    JotForm Support

    Answered by jonathan on October 29, 2015 at 01:37 PM

    You can achieve this using the Change Thank You URL Redirect using Conditions.

    The Thank You URL can be redirected base on the selected item/subscription in the Paypal field.






    using your jotform http://www.jotformeu.com/form/53013443317344 as an example, you can redirect the end user after payment to different URL page after the actual payment was completed in Paypal.

    Let us know if you need further assistance.



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    Answered by thegoldenvis1on on October 29, 2015 at 03:39 PM

    Brilliant.  Thank you for the quick response

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    Answered by Ben on October 29, 2015 at 06:53 PM

    In my colleague's name you are welcome.

    Please do let us know if you happen to have any further questions or issues and we would be happy to assist with the same.