What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there a character limit on product descriptions using Authorize.net and is there a way to categorize the list of products?

    Asked by belmontjot on October 30, 2015 at 09:35 AM

    I have created a form which has 10 different products. The descriptions are rather long, so I created a text area with the descriptions. The customer has asked if there is room to place the descriptions with the product, so is there a character limit for descriptions in the Product?

    Related, is there a way to categorize the products or divide them visually to make it easier to read for the customer?

    Here is a link to a form in Sitemason that I recreated in Jot, which in example of what the want.

    https://secure.sitemason.com/form/ixOlJm

     

     

    Page URL:
    https://form.jotform.com/53013941665151

    product character limit and character
  • Profile Image
    JotForm Support

    Answered by Chriistian on October 30, 2015 at 01:40 PM

    Hi,

     

    Regarding your concern on the character limit for the description of the Product on your payment field, there is no current limit on the description/name of the product. I have moved your other concern on a separate thread so we can better assist you. You can check the thread here: http://www.jotform.com/answers/694153.

     

    If you have any other question, please feel free to contact us again by creating a new thread.
    Regards.