What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Email is failing to send but not showing up on Bounce List

    Asked by mirving on October 30, 2015 at 10:00 AM

     

    Bounce list check:

     

    bounce list bounce email showing up
  • Profile Image

    Answered by mirving on October 30, 2015 at 10:02 AM

    I will add that this is a valid email address and I can send/receive emails from it...

  • Profile Image

    Answered by victor on October 30, 2015 at 01:54 PM

    Sorry for this inconvenience. I have just verified our bounce list and found your email listed

    It seems that Amazon suppressed the email.

    I have remove it from our bounce list and you should be able to receive emails now.

    Please let us know if you require further assistance.