What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm no longer able to drag and drop sections while editing my form. And the text I'm trying to add will not save.

    Asked by artgueli on October 30, 2015 at 11:59 AM
    sections and not save drop
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    JotForm Support

    Answered by BJoanna on October 30, 2015 at 04:22 PM

    I have logged in you your account and I was not able to replicate mentioned issue. I was able to move form fields and add new fields to your form. 

    Which text are you trying to add? I saw that you have added text for terms and conditions.

    Are you still unable to edit your form? Maybe it was temporarily issue. If you are still unable to edit your form please try to logout and log in again. Also you can try with different browser. 

    Let us know if you need further assistance.