JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked the form https://form.jotform.com/51455945692163 and it displays correctly on both mobile and desktop sites.
Have you embedded the form on a site? If so kindly try embedding using the iframe method.
Could you also provide the link to the site where is it embedded if it is available.