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    E Signature not showing up on PDF downloads

    Asked by meetinpointacu on November 02, 2015 at 04:10 PM

    When I go to download the PDF version of a form the signature doesn't show up on the PDF. I have an acupuncture clinic and having a signature is extremely important. I have tried both Smooth Signature and E Signature widgets and have this problem with both. 

    Can you help? 

    Page URL:
    http://meetingpointacupuncture.com/first-visit-info/

    Screenshot
    E signature pdf downloads showing up problem smooth signature and both
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    JotForm Support Manager

    Answered by Jeanette on November 02, 2015 at 08:18 PM

    The reason why this is happening is that you have to add the field in the email notification

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    Answered by meetinpointacu on November 03, 2015 at 11:28 AM

    Thanks! That worked :)