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    Form Collapse always visible

    Asked by gemai on November 02, 2015 at 08:03 PM

    Hi there

    Attached you will find a very simple form: https://form.jotform.co/53057962713863

    In this form, I'm using the spinner and form collapse.

    If the answer to the first question is 'No', the form is submitted.

    If the answer to the first question is 'Yes', then another question appears. Action starts for the spinner, showing as many form collapse as indicated in the answer to the second question.

    So far so good.

    The problem is when, after saying 'Yes' in the first question, I go back to the first question and change my answer to 'No'. Then, I can't get rid of the first form collapse heading. Any ideas?




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    JotForm Support

    Answered by Charlie on November 03, 2015 at 03:23 AM


    This is because the "How Many?" is still true even though it is set to hidden. You can set a much more stricter rule.

    I've cloned your form for testing purposes. You can check it here: https://form.jotform.com/53061171399961?. You can clone it by following this guide: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Here's how my conditions are setup:

    Condition 1: IF "Do you have kids living with you at the moment?" is Equal To "Yes", then SHOW the field "How many?".

    Condition 2: IF "How many?" is Equal to "1" AND IF "Do you have kids living with you at the moment?" is Equal to "Yes" then show "Child1" form collapse field.

    Repeat condition 2 on the other form collapses.


    I hope that helps.

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    Answered by gemai on November 03, 2015 at 04:56 PM

    Thanks Charlie! It does exactly what I want :)

    Just a quick question about formats.

    In my first radio button field, the label is quite long: 'Do you have...?'. I'd like to move the options to the right and maybe have the question in one line. Is it possible such a thing?
    I find myself a little bit limited when I want to make these forms prettier...



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    JotForm Support

    Answered by jonathan on November 03, 2015 at 09:37 PM

    Hi Gema,

    Thank you for confirming the Form Collapse condition is now resolved.

    We will answer your next question on another thread here http://www.jotform.com/answers/696987