What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    E-mails de notificação

    Asked by OutIndesign on November 03, 2015 at 07:10 AM

    Não funciona, não recebo e-mails de notificação de contato via formulário.

    Page URL:

  • Profile Image

    Answered by KadeJM on November 03, 2015 at 10:41 AM

    I found the reason you were not receiving your email notifications is because after checking your email address and notification setup I found your email had ended up in our bouncelist. So I have gone ahead and removed you from it.

    Result: contato@outindesign.com.br is IN the bounce list

    Additionally, I would suggest that you also take a look at this guide here http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues for additional information to help resolve and stop it from reoccurring.