What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    what size files can I upload

    Asked by support@asicentral.com on November 03, 2015 at 12:21 PM
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    JotForm Support

    Answered by david on November 03, 2015 at 03:09 PM


    Here is our quick guide detailing how to increase the limit as well as the maximum file sizes for different integrations:


    You can also change the allowed file types:


    If you have any further questions, let us know and we will be happy to help.

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    Answered by duarte_flavi on November 03, 2015 at 03:16 PM

    Why it doesn't work in app for android?

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    JotForm Support

    Answered by david on November 03, 2015 at 04:35 PM

    There may be issues with Chrome and the native browser on android.  Unfortunately, this is not something that we may be able to resolve.  However, file uploads should work on mobile FireFox. 

    Also, try replacing all the file extensions on your file upload property with just asterisk symbol *. This accepts all file extensions except php and other executable files so this might help. Maybe the image from the mobile device has different file extension.