what size files can I upload

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    support@asicentral.com
    Asked on November 03, 2015 at 12:21 PM
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    david
    Answered on November 03, 2015 at 03:09 PM

    Hi,

    Here is our quick guide detailing how to increase the limit as well as the maximum file sizes for different integrations:

    https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    You can also change the allowed file types:

    https://www.jotform.com/help/29-Upload-Field-Allowed-File-Types

    If you have any further questions, let us know and we will be happy to help.

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    duarte_flavi
    Answered on November 03, 2015 at 03:16 PM

    Why it doesn't work in app for android?

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    david
    Answered on November 03, 2015 at 04:35 PM

    There may be issues with Chrome and the native browser on android.  Unfortunately, this is not something that we may be able to resolve.  However, file uploads should work on mobile FireFox. 

    Also, try replacing all the file extensions on your file upload property with just asterisk symbol *. This accepts all file extensions except php and other executable files so this might help. Maybe the image from the mobile device has different file extension.