What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Conditions Wizard Won't Open

    Asked by crsslo on November 03, 2015 at 04:11 PM

    In the form builder, the conditions wizard for a few of my forms will no longer open.  Same result with Chrome, IE, Firefox.  Cache cleared, still same result.  When the conditions button is pressed, the page scrollbars disappear and I am unable to scroll.

  • Profile Image

    Answered by coigis on November 03, 2015 at 04:18 PM

    I have the exact situation here.

  • Profile Image

    Answered by FBICECAAA on November 03, 2015 at 04:19 PM

    Me Too!  What is going on??


  • Profile Image

    Answered by ostepar on November 03, 2015 at 04:49 PM

    me too

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on November 03, 2015 at 07:13 PM

    As a temporary solution, please login to  http://www.jotform.com/?old in order to access the old wizard. We have informed our backend team about the situation.

  • Profile Image
    JotForm Developer

    Answered by evren on November 04, 2015 at 03:02 AM

    Hi there,

    The problem have been resolved. You can use our new condition wizard.

    Thank you for your understanding.

  • Profile Image

    Answered by ostepar on November 04, 2015 at 05:05 AM

    Thank you so much. Good job!

  • Profile Image
    JotForm Support

    Answered by beril on November 04, 2015 at 09:48 AM


    On behalf of all our colleagues involved, you are kindly welcome.

    If you have any question or issues, please do not hesitate contacting us. We will be happy to assist you.