What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    No longer using. How do I stop automatic payments?

    Asked by HFHF916 on November 03, 2015 at 04:36 PM
    stop how
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    JotForm Support

    Answered by Kiran on November 03, 2015 at 09:34 PM

    I understand that you want to cancel the Premium monthly subscription on your account. As I check your account, I see that the subscription is already cancelled and scheduled to downgrade to Free subscription at the end of the current subscription period i.e., 13th Nov 2015. 

    Hope this information helps! Let us know if you need any further assistance. We will be happy to help.