What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can my form work with Apple iOS?

    Asked by vailnick on November 03, 2015 at 08:13 PM

    My JotForm looks like this when I look at my site from my iPhone.  How can I fix this problem?

    Page URL:
    http://www.integritywa.net/p/complimentary-consultation

    Screenshot
    ios work how JotForm problem height jpg
  • Profile Image

    Answered by vailnick on November 03, 2015 at 08:23 PM

    I've tried looking at the page from other Apple devices and it seems like it may be just my phone.  If I'm not on the most recently updated OS, does that seem to be a realistic reason why it would distort the form?

  • Profile Image
    JotForm Support

    Answered by beril on November 04, 2015 at 03:45 AM

    Hi, We are sorry for the confusion.

    I checked your website on my Phone. I've reproduced same issue on IPhone 5s.

     

    I see that your form width is 650px and the total value of your two fields are 688px.

    Can you try to change form width with 700px?

     

    In addition to that, you can make your form responsive for mobile devices.

    Please, check the guide below for more information.

    http://www.jotform.com/help/311-How-to-make-Forms-Mobile-Responsive

    I hope it will work.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you