What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to remove uploaded files from submissions

    Asked by activesalisbury on November 04, 2015 at 10:33 AM

    Please tell me how we can remove uploaded files in order that we may continue to use JOTFORM for free

  • Profile Image
    JotForm Support

    Answered by BJoanna on November 04, 2015 at 02:20 PM

    I have checked your account and it is active. You have received only one submission this month and Upload storage space is empty. 

    To clear your Upload storage space you need delete the submissions with uploads in the Submission page of your account.

    Note: Delete submissions are permanently deleted and can no longer be restored. 

    So I would suggest you to first download your files to your computer and then delete them. 

    Hope this will help. Let us know if you need further assistance.