What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
All of the files that are uploaded over your form are passed to you as they are, there are no modifications done on our side - at least not unless you explicitly set something to be done, which is allowed in only some widgets like: Ink File Picker, but the upload field or Image Upload Preview widget will not - nor have such settings.