Form is not visible on my website

  • miszisz
    Asked on November 4, 2015 at 1:25 PM

    I have been using Jotform for 5 years or more. Today I just noticed the my contact form does not show up on my site. I tried to embed in several way, but no success.

    <script type="text/javascript" src="https://form.jotform.com/jsform/13295437176"></script>
     
    http://www.turekdesign.com/ it should appear at the sidebar below the phone number. Use Firefox.
     
    Thanks!
     
    Monika

     

  • Mike_G JotForm Support
    Replied on November 4, 2015 at 4:45 PM

    I have opened your website using three different browsers and was able to see your form embedded in it. 

    Mozilla FireFox

    Form is not visible on my website Image 1 Screenshot 40

    Google Chrome

    Form is not visible on my website Image 2 Screenshot 51

    Internet Explorer

    Form is not visible on my website Image 3 Screenshot 62

    Can you please confirm if you're having the same issue? If yes, I would suggest you try to use the iframe code when you embed your form if you haven't tried that yet.

    Thank you. 

  • miszisz
    Replied on November 4, 2015 at 5:17 PM

    Mike,
    Thanks. It means that my always used Ad Blocker do not let me see the form on the new FF.
    As soon as I turn it on, it is invisible.

    I will try to use the Iframe.

    Thank again.

  • jonathan
    Replied on November 4, 2015 at 10:37 PM

    Hi Monika,

    I also checked and test your embedded form on the website  and I was able to view and use the form just fine using Firefox browser as well.

    Form is not visible on my website Image 1 Screenshot 20

    I am using any third party ad blocker plugin on my my FF browser though. So it could be the difference why it was inconsistent on your browser.

    Please let us know if issue still remains.

    Thanks.

  • miszisz
    Replied on November 5, 2015 at 12:32 AM

    Jonathan,

    thanks a lot! It was my AdBlocker on FF. Turned it off and the form showed.
    I had the AB for years and did not block the form so far. It must be the new FF update. or something in Wordpress.

    But on the other hand, on many of my other websites with Jotform shows up even with AB on.
    Must be something in WP.

    Thanks a lot!