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  • Profile Image

    Form is not visible on my website

    Asked by miszisz on November 04, 2015 at 01:25 PM

    I have been using Jotform for 5 years or more. Today I just noticed the my contact form does not show up on my site. I tried to embed in several way, but no success.

    <script type="text/javascript" src="https://form.jotform.com/jsform/13295437176"></script>
     
    http://www.turekdesign.com/ it should appear at the sidebar below the phone number. Use Firefox.
     
    Thanks!
     
    Monika

     

    Page URL:
    http://www.turekdesign.com/

  • Profile Image
    JotForm Support

    Answered by Mike_G on November 04, 2015 at 04:45 PM

    I have opened your website using three different browsers and was able to see your form embedded in it. 

    Mozilla FireFox

    Google Chrome

    Internet Explorer

    Can you please confirm if you're having the same issue? If yes, I would suggest you try to use the iframe code when you embed your form if you haven't tried that yet.

    Thank you. 

  • Profile Image

    Answered by miszisz on November 04, 2015 at 05:17 PM

    Mike,
    Thanks. It means that my always used Ad Blocker do not let me see the form on the new FF.
    As soon as I turn it on, it is invisible.

    I will try to use the Iframe.

    Thank again.

  • Profile Image
    JotForm Support

    Answered by jonathan on November 04, 2015 at 10:37 PM

    Hi Monika,

    I also checked and test your embedded form on the website  and I was able to view and use the form just fine using Firefox browser as well.

    I am using any third party ad blocker plugin on my my FF browser though. So it could be the difference why it was inconsistent on your browser.

    Please let us know if issue still remains.

    Thanks.

  • Profile Image

    Answered by miszisz on November 05, 2015 at 12:32 AM

    Jonathan,

    thanks a lot! It was my AdBlocker on FF. Turned it off and the form showed.
    I had the AB for years and did not block the form so far. It must be the new FF update. or something in Wordpress.

    But on the other hand, on many of my other websites with Jotform shows up even with AB on.
    Must be something in WP.

    Thanks a lot!