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politiorkesterAsked on November 7, 2015 at 1:06 PM
Dear Jotform
Has upgraded my account odensepolitiorkester to day. Unfortunately, there has been an error. There should only be upgraded 1 month, but instead there is upgraded for a for a full year. It´s a big mistake.
I hope it can be corrected and I can get the money back.
Sincerely
odensepolitiorkester
Mona Frederiksen
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David JotForm Support ManagerReplied on November 7, 2015 at 8:00 PM
You did not upgrade your account odensepolitiorkester, the account that was upgraded was politiorkester, it's been upgraded for a Bronze yearly subscription, so I have change it to Bronze monthly subscription and refunded you the rest.
Let us know if you have more questions.