reply to submissions

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    oakforestha
    Asked on November 09, 2015 at 11:13 AM

    I need to send replies to my order submissions.  After sending a few, it is telling me that I reached my limit. 

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    Charlie
    Answered on November 09, 2015 at 01:41 PM

    Hi,

    We do have limits in the email notifications that can be sent, this is because there are spammers that abuse this functionality.

    For Free plan it is limited to 20 emails per hour, for Paid plans, it is limited to 100 emails per hour, this include the notifications, autoresponders and the reply function in the submissions page. If you have multiple recipients then one recipient will be counted as one email.

    Let us know if this helps.