What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms are not saving

    Asked by sashuser on November 10, 2015 at 10:16 AM


    I've tried to create a form two times now and it previews and appears to be saving but when I go back a few minutes later it's reverted back to the old draft version.  This is the form https://form.jotform.com/53125150874149


    Thank you, Beth

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    JotForm Support

    Answered by david on November 10, 2015 at 01:18 PM


    My apologies, we had an issue with one of our data centers earlier that was causing a rather large delay in relaying data.  This has since been fixed and your forms should now be available once again.  Updates should be saved and show immediately.

    If they still are not, let us know and we will be happy to have another look.