What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
New condition wizard won't open when conditions button is clicked with one of my formAsked by BorlandGroover on November 10, 2015 at 11:04 AM
When I click on conditions nothing happens - no information pulls up. I can't edit or delete. This is happening on different computers and all browsers. I have even clones the form and it happens in the clone -very time consuming and frustrating.
Our sincere apologies.
This might be due to the deleted fields in your conditions.
I suggest to use the OLD condition wizard for now so you can work on the conditions and edit/delete the conditions with deleted fields.
To use the old condition wizard, simply append ?old on the URL while editing the form. Or you can use the following.
I have also raised this to our developers for further investigation. I think this is an issue with the new wizard.
Please let us know should you need further assistance on this.
I cannot reproduce this issue. If this happens again, please let us know.