What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I see the actual responses entered into my form?

    Asked by AlphabetArtStudio on November 10, 2015 at 11:55 AM

    All I see when I view submissions is the submission date and the IP address. Where is all the other information the form has collected?


    Page URL:

  • Profile Image

    Answered by victor on November 10, 2015 at 02:39 PM

    This probably indicates that all the rest of the fields have been disabled. To enable the fields please click the setting icon located on the top right of the window. You just need to enable any field that you would like to view in the PDF.

    Please let us know if this helps.

  • Profile Image

    Answered by AlphabetArtStudio on November 10, 2015 at 03:27 PM

    Sorry, no. That doesn't help. This is what I see. 

  • Profile Image
    JotForm Support

    Answered by Mike_G on November 10, 2015 at 06:05 PM

    I have checked the form in question http://www.jotform.us/form/52936733404154

    I have found out that it is on your Trash so I have restored it. I have checked the form submission page and was able to see what you mean. However, the reason why you're seeing that is because there are no fields on the form. I have tried to check the revision history of the form and have not found any fields aside from the Fixed format widget.

    I hope that answers your question as to why you're not seeing any fields or data on the submission page. 

    Let us know if you need any further assistance. Thank you.