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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I add QR code in the confirmation email/ autoresponder?

    Asked by IC_Hong_Kong on November 10, 2015 at 08:42 PM

    Dear Jotform:

    I would like to add unique QR code to every confirmation emails/ auto responder emails when people submit the form.

    Can you let me know how to do that? Everyone who submit the form should get the unique QR code so that I can know  registers who attend the event or not when I scan their QR code for check in prior to the event.

    Thanks with regards,

    Mary

    QR code
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    JotForm Support

    Answered by EltonCris on November 11, 2015 at 03:28 AM

    Hello Mary,

    You can use the following widgets if you want to add QR code in your form. The QR image should appear on email notifications/autoresponder as well.

    http://widgets.jotform.com/search/QR

    Example:

    Should you need anything else, let us know.

  • Profile Image

    Answered by IC_Hong_Kong on November 11, 2015 at 09:40 PM

    Dear Elton,

    Would you mind to show me the procedure how to add the QR code on autoresponder email?

    Thanks with regards,

    Mary

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    Answered by IC_Hong_Kong on November 11, 2015 at 09:44 PM

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    JotForm Support

    Answered by Charlie on November 12, 2015 at 04:49 AM

    You can follow the steps below:

    1. First, add the widget, in my case, I will use the "QR Code" widget. To avoid confusion, we will add a text label on it, click the "Properties" of the widget.

    2. Here, add a text label for this widget

     

    3. In my email notification template, you can add the QR code image

     

    Let us know if that works.

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    Answered by riotus on April 05, 2016 at 07:42 AM

    Please elaborate on how to add the QR code image in the email notification template. 

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    JotForm Support

    Answered by mert on April 05, 2016 at 09:02 AM

    Actually, my colleague has explained all of the steps with all of its details; but I assume that you confused on adding the ID name of the widget to the "Notification" email template. So, I'm going to give the screen recording for this stage.

    Please, see the steps for adding it to your email after adding to your form:

     

    After applying these steps, QR code will be displayed on the email you receive. I hope everything is clear now. Please, do let us know for further information.

     

    Regards.

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    Answered by riotus on April 06, 2016 at 12:45 AM
    Dear Met
    Thank you for your email.
    We have done according to your steps, and still no QR code.
    Do we have to buy a certain plan for it to work?
    Best regards
    Clifford
    ...
  • Profile Image

    Answered by riotus on April 06, 2016 at 02:26 AM

    We added onto both within the table, and outside as well.

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    JotForm Support

    Answered by mert on April 06, 2016 at 03:47 AM

    Hi again,

    I created a another form and did the same things by using the steps from above, it adds the QR code without having any issue. 

    Please, see the one of the test email from my mailbox:

     

    Please, don't forget to add a text to the field "Message to encode". If you leave that input empty, the QR code won't be generated. You can see the widget's wizard from the below:

     

    After applying this steps, please make a test and do let us know the results.

    Thanks.

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    Answered by riotus on April 06, 2016 at 04:45 AM
    Thank you for your reply.
    We are using the Dynamic QR widget, as indicated in our question.
    As such, there is no message to encode, only the label from which the user
    enters the data and QR code is create dynamically.
    We have tried deleting the entire form and recreating from scratch.
    Could you allow us access to the form you made so we can see?
    Best regards
    Clifford
    ...
  • Profile Image
    JotForm Support

    Answered by mert on April 06, 2016 at 06:58 AM

    Up to know, all the methods are for the "QR code" widget. When I did the test with the "Dynamic QR Code Generator" widget, I replicated the same issue with you, sorry for the misunderstanding. Now, I'm going to escalate this issue to our widget team, so they will be on that issue as soon as possible. When there is an update about it, you will be informed from this thread via email.

     

    Thank you for your understanding.

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    JotForm Support

    Answered by mert on April 07, 2016 at 03:23 AM

    Hi again,

    Actually, the "Dynamic QR Code Generator" widget is working fine. All you need to do is define a field name on its wizard.

     

    After applying a field name, you will see that it will automatically generate the QR code in its field. To see it on action, you can check the following testing form:

    https://form.jotform.com/60968914281970

     

     

    For further assistance, please do let us know.

    Regards.

  • Profile Image

    Answered by riotus on April 08, 2016 at 10:45 PM
    Dear Mert
    We did indicate on our previous response that we know about the label, with
    which the QR code is dynamically generated from.
    Using Jotform is getting very frustrating, there are no helpful answers to
    date.
    Appreciate if you guys can help, do let me know if the problem cannot be
    resolved so I can look elsewhere.
    Do not want to be wasting everyone's time.
    Best regards
    Clifford

    ...
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    JotForm Support

    Answered by liyam on April 09, 2016 at 03:00 AM

    We apologize for this, Clifford.

    As the original topic of this thread had a different concern, I moved your concern to a new thread which is found on this link. And likewise raised the issue to the developers there.

    Thanks.