What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Some users are not able to see the header image on IE

    Asked by JaneB on November 12, 2015 at 07:43 AM

    Some users are not able to see the header image in a current form, when using IE - can you let me know what I need to do?

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    JotForm Support

    Answered by beril on November 12, 2015 at 08:17 AM

    I carefully checked the form which is https://form.jotform.co/53151036624851. There is no header image on this form.

    You can add header image as you see below:

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.