What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    why all our forms are down???? again..

    Asked by sbpcsystems on November 13, 2015 at 02:58 PM

    all our forms are down please check it . is it a system down or maintenance thing on your side or is it just us?

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    JotForm Support

    Answered by jonathan on November 13, 2015 at 03:20 PM

    Our apologize for inconvenience caused, we had a brief issue that caused forms to be unable to load.  It should now be fixed.  If you have any further trouble, let us know and we will be happy to have a look.

    Thanks

     

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    Answered by sbpcsystems on February 01, 2017 at 10:51 AM

    hey the forms are down again this year for some reason ,. is our account suspended. all our forms are down .. we have lot of business using our forms. this cant happen at all.

     

    we getting all our customers feedback today over the phone and its not pretty. 

    PLEASE HELP ASAP. 

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    JotForm Support

    Answered by BJoanna on February 01, 2017 at 11:12 AM

    I saw that you have posted same question on other thread:

    https://www.jotform.com/answers/1053281 

    Three of your forms have password and login fields:

    http://www.jotformpro.com/form/70277179514966 

    http://www.jotformpro.com/form/70277881246968 

    http://www.jotformpro.com/form/70277069312960 

    Once you delete them your forms, update us on your other thread and we will activate your account.

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    Answered by sbpcsystems on February 01, 2017 at 01:08 PM

    yes we did that!

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    JotForm Support

    Answered by olivia on February 01, 2017 at 01:24 PM

    Hi,

    I have activated your account now. You can access all your forms.

    If you need any other supports, please feel free to let us know.

    Thank you for your understanding.