My entire form disappeared with all of the entries.

  • aptusmerchantservices
    Asked on November 15, 2015 at 8:28 PM

    Can we get it back?

  • rbello007
    Replied on November 15, 2015 at 8:48 PM

    is everybody have the same prob

     

  • Charlie
    Replied on November 16, 2015 at 4:30 AM

    Apologies for the inconvenience. May we know if you are still having problems? I'm checking your account and most of the forms are working now, except for those ones that are disabled. You can enable/disable the forms by following this guide: http://www.jotform.com/help/180-How-to-Enable-Disable-a-Form. If you are still experiencing this problem, please do let us know.

     

  • Charlie
    Replied on November 16, 2015 at 4:34 AM

    @rbello007

    Thank you for sharing your similar concern on this, I see you already have an opened thread about your concern in this link: http://www.jotform.com/answers/705247-. My colleague has already responded there, please refer to that link instead. Thank you for understanding.