What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My entire form disappeared with all of the entries.

    Asked by aptusmerchantservices on November 15, 2015 at 08:28 PM

    Can we get it back?

    all Entire
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    Answered by rbello007 on November 15, 2015 at 08:48 PM

    is everybody have the same prob

     

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    JotForm Support

    Answered by Charlie on November 16, 2015 at 04:30 AM

    Apologies for the inconvenience. May we know if you are still having problems? I'm checking your account and most of the forms are working now, except for those ones that are disabled. You can enable/disable the forms by following this guide: http://www.jotform.com/help/180-How-to-Enable-Disable-a-Form. If you are still experiencing this problem, please do let us know.

     

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    JotForm Support

    Answered by Charlie on November 16, 2015 at 04:34 AM

    @rbello007

    Thank you for sharing your similar concern on this, I see you already have an opened thread about your concern in this link: http://www.jotform.com/answers/705247-. My colleague has already responded there, please refer to that link instead. Thank you for understanding.