What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Problem getting edited submissions through

    Asked by UoNSU on November 19, 2015 at 05:17 AM


    We use Jotform to manage an events process where groups fill out a form, then we approve it. Groups have the ability to edit the form if details of their events change (which happens quite often). We recently had a few staffing changes so had to change some of the emails associated with the conditions on the form - as far as I can tell we've done this correctly, but now we aren't getting any edited submissions through, only new ones. Can you help? The emails should be going to suevents@nottingham.ac.uk

    Please send a reply to andrew.ohara@nottingham.ac.uk!

    Kind regards,


    Page URL:

  • Profile Image

    Answered by Sammy on November 19, 2015 at 06:23 AM

    Hello Andy,

    I have checked you form and it appears that some of the conditions are set to send emails to different addresses.

    Should all edit notifications be delivered to the email mentioned above, if so you can create another email notification without conditions that will be sending the notifications to the email suevents@nottingham.ac.uk.