Problem getting edited submissions through

  • Profile Image
    UoNSU
    Asked on November 19, 2015 at 05:17 AM

    Hi,

    We use Jotform to manage an events process where groups fill out a form, then we approve it. Groups have the ability to edit the form if details of their events change (which happens quite often). We recently had a few staffing changes so had to change some of the emails associated with the conditions on the form - as far as I can tell we've done this correctly, but now we aren't getting any edited submissions through, only new ones. Can you help? The emails should be going to suevents@nottingham.ac.uk

    Please send a reply to andrew.ohara@nottingham.ac.uk!

    Kind regards,


    Andy

  • Profile Image
    Sammy
    Answered on November 19, 2015 at 06:23 AM

    Hello Andy,

    I have checked you form and it appears that some of the conditions are set to send emails to different addresses.

    Should all edit notifications be delivered to the email mentioned above, if so you can create another email notification without conditions that will be sending the notifications to the email suevents@nottingham.ac.uk.