What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why did I receive error message HTTP 403 Forbidden? "Website declined to show me the webpage?

    Asked by 21staffing on November 23, 2015 at 03:03 PM

    I tried to open an email attachment that I received through our "Jotform" which is on our website.  Jotforms won't allow me to open the attachment.  It is giving me the message "HTTP 403 Forbidden" and says that the "website has declilned to show this webpage.  Why?



    Lorie Dennis

    Page URL:

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    JotForm Support

    Answered by david on November 23, 2015 at 05:00 PM


    We would like to apologize for any inconvenience this have caused you. Our developers were able to fix the issue and this should now be working properly for new uploads.  Unfortunately, the uploads during this time may be lost.

    If you have any other concerns, please feel free to let us know and we will be glad to help you.