Does my monthly limit renew every first of the month?

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    Asked on November 24, 2015 at 10:12 AM

    I have the free version of Jotform and I have used the 10 limit submission for this month. I received an email saying that my forms will be disabled today. I do not want to upgrade, so my question is when will my forms be enable again?

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    Answered on November 24, 2015 at 11:52 AM

    Thank you for contacting us.

    I see you already have reached your payment submission limit, which is 10 per month for Free plan. To see the account limits of each plan, please check our pricing page here.

    To continue using the forms, you need to either upgrade to a higher subscription plan OR you can wait for the submission limits to reset which happens every 1st day of the month.

    Do let us know if you need more information on this.