What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does my monthly limit renew every first of the month?

    Asked by vistarealty on November 24, 2015 at 10:12 AM

    I have the free version of Jotform and I have used the 10 limit submission for this month. I received an email saying that my forms will be disabled today. I do not want to upgrade, so my question is when will my forms be enable again?

    monthly limit first My Forms JotForm and email
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    JotForm Support

    Answered by Charlie on November 24, 2015 at 11:52 AM

    Thank you for contacting us.

    I see you already have reached your payment submission limit, which is 10 per month for Free plan. To see the account limits of each plan, please check our pricing page here.

    To continue using the forms, you need to either upgrade to a higher subscription plan OR you can wait for the submission limits to reset which happens every 1st day of the month.

    Do let us know if you need more information on this.