why are my forms disabled?

  • Profile Image
    bodyshop
    Asked on November 24, 2015 at 05:18 PM

    I tried to embed the forms into my website and they don't show up.

    I then used just the link to the jotform you provided and it says form disabled.  Why?  How do I fix this?

     

  • Profile Image
    Kevin_G
    Answered on November 24, 2015 at 07:29 PM

    Hi,

    I've checked your account and one of your form is disabled due to phishing, I can see you are asking for Credit Card information, that is not possible, I would suggest you to use some of this features if you are requesting for CC info : 

    http://www.jotform.com/help/47-Order-Form-Basics

    I've added your form to our whitelist and activated your account, but you should follow the advices above.

    Let us know if you need more help, we will be glad to assist you.

    Thanks.

  • Profile Image
    Kevin_G
    Answered on November 24, 2015 at 07:30 PM

    This is the form you need to change :

    http://www.jotform.us/form/53275754283159

    Thanks.