What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why are my forms disabled?

    Asked by bodyshop on November 24, 2015 at 05:18 PM

    I tried to embed the forms into my website and they don't show up.

    I then used just the link to the jotform you provided and it says form disabled.  Why?  How do I fix this?


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    JotForm Support

    Answered by Kevin_G on November 24, 2015 at 07:29 PM


    I've checked your account and one of your form is disabled due to phishing, I can see you are asking for Credit Card information, that is not possible, I would suggest you to use some of this features if you are requesting for CC info : 


    I've added your form to our whitelist and activated your account, but you should follow the advices above.

    Let us know if you need more help, we will be glad to assist you.


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    JotForm Support

    Answered by Kevin_G on November 24, 2015 at 07:30 PM

    This is the form you need to change :