What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Custom thank you page

    Asked by greenpac on November 25, 2015 at 12:29 PM
    2. we tried to set up the thank you page redirect to one of our page on our site: http://www.greenpac.com.au/pages/thank-you-page, but everytime, it shows the page error, but we double check the domian is correct, please see attached screenshoot.
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    JotForm Support

    Answered by BJoanna on November 25, 2015 at 12:52 PM

    I was able to replicate mentioned issue when I changed custom URL address inside of my cloned form. I got redirected to this page.

    This is happening because Send Post Data is set yo Yes. Like on other thread you can resolve this issue by changing Send Post Data to 'No' inside of the form preferences tab, in Advanced Settings.

    Hope this will help. Let us know if you need further assistance.