What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my response forms do not get forwarded to my email address?

    Asked by jalbino on November 25, 2015 at 12:39 PM
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    JotForm Support

    Answered by david on November 25, 2015 at 03:17 PM


    I checked our email logs and the email notifications for your form were indeed failing to be delivered.  When I checked to see if your address was on our bounce list, it was.  The reason given was that your address had flagged some of our emails as spam.

    I removed your address from our bounce list and the notifications should attempt to send once again.  If you have any further trouble with them, let us know and we will be happy to have another look.