What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Gift registry not working...

    Asked by vitaskinspa on November 27, 2015 at 08:06 AM

    Hi,

    My form has a gift registry which isn't working today, I've tried removing it and reinstalling a new registry and it still does the same thing.. can you take a look for me and resolve this issue?

    Thanks, 

    Jules

    Page URL:
    http://www.jotformpro.com/vitaskinspa/Giftvoucherpurchase

    Screenshot
    gift registry gift registry thanks same and
  • Profile Image
    JotForm Support

    Answered by mert on November 27, 2015 at 10:10 AM

    Jules, when I checked your form, I replicated the same infinite loading problem with the widget. Now, I'm going to raise this thread as a bug, so our widget team will be looking for solution of that issue.

    However, when I cloned your form, it is working correctly without any loading problem. You can try to clone your form for a temporary fix while the fixing process is continuing on the background.

     

    Thanks.

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    JotForm Support

    Answered by TitusN on December 01, 2015 at 08:59 AM

    Hello, 

    The issue is now fixed - we sincerely apologize for the downtime. 

    Please check - let us know if you have any concerns.