What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The lightbox form is not responsive

    Asked by trainings24x7 on November 30, 2015 at 08:17 AM
    1. I'm unable to make it responsive. Once i open the website in mobile,this form becomes distorts.
  • Profile Image
    JotForm Support

    Answered by Welvin on November 30, 2015 at 08:37 AM

    I noticed that you've added the workaround that my colleagues gave in the other threads and it's working to my android phone. Here's how the form appears to my end (real device):


    Would you mind letting us know which part of the form is distorted? I noticed the field icons are moved to top part. Is that what you are referring to?

    I look forward to your reply.

  • Profile Image
    JotForm Support

    Answered by Welvin on November 30, 2015 at 09:06 AM

    I've fixed the position of the icons. Let us know if there are fields that are still distorted. 

  • Profile Image

    Answered by trainings24x7 on December 02, 2015 at 01:34 AM

    Hi Welvin,


    Thanks a lot. Now my pop up form is responsive.

  • Profile Image
    JotForm Support

    Answered by jonathan on December 02, 2015 at 04:58 AM

    On behalf of Welvin you are quite welcome. :)

    Contact us anytime for any assistance you need on JotForm.