What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Reports of Not Seeing the "Thank you for Submission"

    Asked by frankenmuthcu on December 01, 2015 at 01:57 PM

    Over this past weekend through today there has been a slight issue with our submissions from some outside people.  Typically the response back that they receive after they complete a submission says something about how their submission has been accepted. Some are getting a blank screen when they click “submit” so they are thinking that it hasn’t been submitted properly.

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    Answered by victor on December 01, 2015 at 04:17 PM

    Sorry for this inconvenience. I have cloned your forms and was not able to reproduce the issue. If you are still experiencing the problem, please let us know and we will be glad to take another look.