What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If we have someone contact us and tell us that they are unable to make a monthly donation, who would I contact for that?Asked by discovertheglow on December 01, 2015 at 04:17 PM
Not sure if it is your team, our web design team or our cc processors.
You can post your issue in the Forum.
However,I can see you already have posted your issue on this thread :
Please, to assist you better follow that thread, since there you give us more info about it.