What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    When I add a Captcha the form cannot be submitted

    Asked by itskd on December 02, 2015 at 03:32 AM

    When I add a Captcha form it cannot be completed ( keeps buffering without submitting). have tried it on various platforms but with same result. The f

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Charlie on December 02, 2015 at 08:46 AM

    I checked your website but the captcha is not there. I presume you have already removed it?

    If the captcha is not loading in your website, it's possible that there's a script conflict happening at the back end. Have you tried embedding using the iFrame embed code? You can get that code by following this guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Do let us know if using the iframe would resolve the problem. If that does not work, perhaps you can setup a test page where the form is embedded so that we can better check what is the problem. I'm viewing the other form you have that has the captcha, and it is loading properly when viewed using the direct link.