What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The Dropdown List Special Options Countries list only includes "Congo"

    Asked by WBGIMFAfricanSociety on December 02, 2015 at 06:32 PM

    There are 2 countries with the name Congo in them, the Democratic Republic of Congo (aka DRC or Congo Kinshasa) and Republic of Congo (aka Congo Brazzaville). The countries list only says "Congo". Please add the 2 Congo options.

  • Profile Image
    JotForm Support

    Answered by jonathan on December 02, 2015 at 09:47 PM

    Thank you for this information. I was able to see the lacking in the Dropdown list Special options using "Countries"

    I will send a report to our higher team support so they can apply the patch on this.

    We will notify you here once updated.


  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 03, 2015 at 12:27 PM

    We have added this to our feature request list, however, let me suggest you to use the Country Picker widget instead, this one list both countries:

    Republic of Congo 

    Democratic Republic of Congo


    To add the widget, simply search for "country" it in the Widgets bar and you'll see around 3 widgets , choose the "country picker"


    Here is the demo form:


  • Profile Image

    Answered by WBGIMFAfricanSociety on December 08, 2015 at 04:04 PM

    Thanks so much for the quick response. When I attempt to delete the the Dropdown list Special options using "Countries" I get the following message. Not sure that means all my data collected from previous submissions will be deleted or going forward.

    If you delete this question, you'll lose the associated data.
    Are you sure you want to proceed?

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 08, 2015 at 05:11 PM

    Yes, if you delete a field, you lose the data on that column. So, my advise before adding the widget and deleting the old one is to download the data.

    Here is a guide to do this: