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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form fields are not showing up in the form view

    Asked by elio69 on December 03, 2015 at 10:19 AM

    Hello,

     I wanted to change my forms, but questions don't appear.

    How should I do ?

     

    https://form.jotformeu.com/52573640414351

    https://www.jotform.com/?formID=52573640414351

     

     

    Thank u

     

    Screenshot
    form fields
  • Profile Image
    JotForm Support

    Answered by BJoanna on December 03, 2015 at 12:19 PM

    Which questions don't appear? Do you want to change radio button field or text area field?

    If you want to change radio button field select that field, click on Preferences and then select Edit Properties option. Also at the top there are different options for selected field where you can make changes.

    Same goes for Text Area field.

    If you are still unable to change your form, please explain in more details what exactly you want to change and we will be happy to assist you.

    Let us know if you need further assistance. 

  • Profile Image

    Answered by elio69 on December 04, 2015 at 03:29 AM

    The last two questions (a text box and a check box) does not appear on the form, yet I have created.


    (Yes, excuse me, I didn't surround the right questions, i'm tired ^^)

    Can you help me ?

  • Profile Image
    JotForm Support

    Answered by BJoanna on December 04, 2015 at 04:46 AM

    The last to questions do on appear on your form because they are hidden with conditions.

    If conditional fields are selected, the last two questions (a text box and a check box) will be shown. 

    If you want that the last two questions are always shown on your form regardless which options are selected in you check box field,  you need to delete mentioned conditions form you form.

    Hope this will help. Let us know if you need further assistance.

  • Profile Image

    Answered by elio69 on December 04, 2015 at 04:58 AM

    Thank you very much !

    It's strange because i don't understand why they are hidden with conditions.

    It was new questions, and i never do anything for that.

    It's all good !

    Thank u :)

  • Profile Image
    JotForm Support

    Answered by Welvin on December 04, 2015 at 06:57 AM

    That's great to know. Here's our complete list of conditional logic settings: http://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic.

    Please contact us again if there are any problems.