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s4gzAsked on December 4, 2015 at 6:05 AM
Dear JotForm
Firstly I would like to thank you for providing such an awesome service! :)
Secondly, how do I clear my 'upload space'?
Is this even a possibility?
Please see attached screenshot.
Thank you,
Aidan Klein
Founder of SAGZ
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Welvin Support Team LeadReplied on December 4, 2015 at 8:25 AM
The only way you can restore your file storage limit is to delete your submissions with file uploads in it. Here's how to access your form submissions page: http://www.jotform.com/help/269-How-to-view-Submissions. Just please make sure that you have already downloaded the files and submissions because as soon as the submissions are deleted, there is no way you can restore it later.
Note that you can also integrate your forms to File sharing like Dropbox, Google Drive and Box so to make sure that you will have a copy of the files.
http://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm
http://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive
http://www.jotform.com/blog/79-JotForm-now-Integrates-with-Box
I hope that helps. Please contact us again if you need any further assistance.