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How do I clear my 'upload space'?Asked by s4gz on December 04, 2015 at 06:05 AM
Firstly I would like to thank you for providing such an awesome service! :)
Secondly, how do I clear my 'upload space'?
Is this even a possibility?
Please see attached screenshot.
Founder of SAGZ
The only way you can restore your file storage limit is to delete your submissions with file uploads in it. Here's how to access your form submissions page: http://www.jotform.com/help/269-How-to-view-Submissions. Just please make sure that you have already downloaded the files and submissions because as soon as the submissions are deleted, there is no way you can restore it later.
Note that you can also integrate your forms to File sharing like Dropbox, Google Drive and Box so to make sure that you will have a copy of the files.
I hope that helps. Please contact us again if you need any further assistance.