What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I clear my 'upload space'?

    Asked by s4gz on December 04, 2015 at 06:05 AM

    Dear JotForm

    Firstly I would like to thank you for providing such an awesome service! :)

     

    Secondly, how do I clear my 'upload space'?

     

    Is this even a possibility?

     

    Please see attached screenshot.

     

    Thank you,

    Aidan Klein

    Founder of SAGZ

    Page URL:
    http://www.sagz.co.za/score-submission-form/

    Screenshot
    restore file storage clear upload space file uploads
  • Profile Image
    JotForm Support

    Answered by Welvin on December 04, 2015 at 08:25 AM

    The only way you can restore your file storage limit is to delete your submissions with file uploads in it. Here's how to access your form submissions page: http://www.jotform.com/help/269-How-to-view-Submissions. Just please make sure that you have already downloaded the files and submissions because as soon as the submissions are deleted, there is no way you can restore it later.

    Note that you can also integrate your forms to File sharing like Dropbox, Google Drive and Box so to make sure that you will have a copy of the files.

    http://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm

    http://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive

    http://www.jotform.com/blog/79-JotForm-now-Integrates-with-Box

    I hope that helps. Please contact us again if you need any further assistance.