What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is blank

    Asked by brianjefferybowers on December 04, 2015 at 01:13 PM

    I'm using a free account for my form URL: https://form.jotform.com/50150137916146. I've had the form active for about a year or so and I think it's been used as recently as about 6-8 weeks ago. However, when I pulled up the URL the page appears completely blank. When I logged in, the form appears blank in the form editor. I'm not sure why this happened, as it's been quite a while since I've actually logged into the form editor. Before I create a new form, is there any way to recover the original form? 

    Page URL:
    https://form.jotform.com/50150137916146

    Screenshot
    form is blank new form JotForm create form editor
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    JotForm Support

    Answered by Kiran on December 04, 2015 at 02:29 PM

    I've tried cloning your JotForm to my account and see that there are no fields available in the form. The previous edited versions shall be available at Form revision history so that can revert your JotForm to the last working version. Please refer to the following guide that can help you in accessing Form revision history.

    http://www.jotform.com/help/294-How-to-View-Form-Revision-History

    Please try reverting to the last working version available in history and see if the form is recovered. I also notice that there are no submissions available for this JotForm.

    If you need any further assistance, please get back to us. We will be happy to help.