What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Security Certificate Seal: Replacing white background of the image with transparency

    Asked by glandoreghyc on December 05, 2015 at 04:11 AM

    Hello,

     

    Now that JotForm operate using secure links, how can i make the background of your Security logo transparent?

     

    see image

     

    thx

     

    John

    Page URL:
    http://www.reenoserve.com/GHYC/isaform/

    Screenshot
    icon security seal image background secure form image secure form
  • Profile Image

    Answered by glandoreghyc on December 05, 2015 at 05:20 AM

    Hello,

     

    Just to be clear, i can copy the logo and make the background transparent, but i thought there maybe a way of configuring it as transparent within JotForm.

     

    John

  • Profile Image
    JotForm Support

    Answered by Boris on December 05, 2015 at 08:57 AM

    John, I'm afraid that the image is saved on our servers with a white background already set on it. Currently, the only way is to modify the image to remove the white background, and replace it with transparency.

    The current image can be accessed directly over this link:

    https://www.jotform.com/images/security_certificate_seal_positivessl.gif

    I will send your input as a feature request to our back-end team, but as this will likely be of low priority, it may be quicker for you to copy the image and make the changes on your end, in order to have it implemented right away.

    We will update you through this thread if or when your kind recommendation gets implemented. Thank you.

  • Profile Image

    Answered by glandoreghyc on December 05, 2015 at 09:24 AM

    Thanks,

    I have created a logo with the transparent background and uploaded it.

    Works fine thanks, if anyone else wants to use it feel free.

    Thanks

     

    John

  • Profile Image
    JotForm Support

    Answered by Boris on December 05, 2015 at 11:22 AM

    Thank you for your nice contribution, John. I see that it indeed looks nicer on your form.

    I see that the link to your edited image is here:

    https://files.jotform.com/jufs/glandoreghyc/form_files/security_certificate_seal_positivessl.trans.png

    I have forwarded your contributed image in the feature request as well, in case that our developers decide to use it. Thank you.

    Please feel free to open a new support thread anytime if you need any other assistance with your forms, and we will be happy to help.