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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Ability to edit the email template while hidding the empty fields

    Asked by Tackettpro on December 05, 2015 at 08:08 PM
    I am trying to see the logic. Shouldn't I be able to unlock the table, edit, re lock the table and have the remaining code working as normal? IE not show empty fields...
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    JotForm Support

    Answered by Kevin_G on December 05, 2015 at 08:14 PM

    Hi,

    I checked the feature and you can not edit the data if you want to hide the empty fields on the email notification, I will escalate it to our developers as a feature, but I can not give you  a time frame or release date, if it's developed you will be notified via this thread.

    Regards.

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    Answered by djflorence on August 25, 2016 at 10:15 AM

    Any update on this.  Would really like to be able to customize the email and still have it remove empty fields.

     

    Thanks

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    JotForm Support

    Answered by Chriistian on August 25, 2016 at 11:44 AM

    Hi djflorence,

    The feature request ticket for this thread is still open. New features are implemented depending on the complexity and the number/demand of user who wants the same feature. I will create a new thread for you and will also escalate a feature request ticket so this will add up to the number of user who wants the same feature. You can check the new thread here: https://www.jotform.com/answers/915726.

     

    Do let us know if you need further assistance.
    Regards.