What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do you limit the number of payments when using Stripe?

    Asked by ryvonne on December 07, 2015 at 10:03 AM

    If I have a monthly subscription that should only last 3 months, how do you specify that when using STRIPE? When you use paypal, the screen asks you to specify how many payments

  • Profile Image

    Answered by Ben on December 07, 2015 at 10:40 AM

    The only way to do that would be to import the plans from Stripe which have that limitation set on it.

    While all of our payment integrations are made in as close as possible matching manner, there are some options that are available under one, but not the other, however with Stripe, as mentioned above you can import the plans from Stripe directly instead.

    You can do so by clicking on the following button:

    *It is shown to you in the payment wizard in the section for creating subscriptions.

    If you have any subscriptions set on your form, it will ask you if you wish to delete the same, but after you confirm and the Stripe plans are set, you are ready to go :)

  • Profile Image

    Answered by Ben on December 07, 2015 at 10:48 AM

    I actually did a check on Stripe to see if it is possible to create the subscription with the end date and it seems that it is not: https://stripe.com/docs/guides/subscriptions#step-1-create-plans

    This is likely the main reason why the same is not offered within the Stripe payment integration interface as well.

    Having that said, you can still manage the plan by importing the plans from Stripe and then manage them easily from there including manually (or if their support knows of alternative way of) terminating the subscription.

    Hope that this helps.