What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Adding a special tag on incomplete payments for Infusionsoft?

    Asked by daviddekel on December 07, 2015 at 10:12 AM
    Finally, is there any way to set a special tag in Infusionsoft via integration ONLY for incomplete transactions ? 
  • Profile Image
    JotForm Support

    Answered by Charlie on December 07, 2015 at 10:28 AM

    I'm sorry, unfortunately I do not have an Infusionsoft account to test that.

    I believe incomplete payments won't trigger the Infusionsoft integration, unless you marked them as "Complete" in your submissions page.

    Do let us know if you need more information on this.