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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why all my customisations with this form is gone?

    Asked by maivutan on December 08, 2015 at 03:10 AM
    Why all my customisations with this form is gone?
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    JotForm Support

    Answered by Charlie on December 08, 2015 at 03:17 AM

    May I know which form you are referring to? Is it this one: http://form.jotform.me/form/51694971607466?

    I cloned it and was able to see the custom CSS code under the CSS tab in the Form Designer Tool.

     

    You can also revert to an earlier version of your form by following this guide: http://www.jotform.com/help/294-How-to-View-Form-Revision-History 

    I hope that helps.

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    Answered by maivutan on December 08, 2015 at 12:48 PM

    My was was designed together with JotForm staffs because I needed their assistance. At the end, the form shouldn't look like this.

    How are the users going to read my policies since the policy is hidden?

    The JotForm staffs who designed with me, are aware that this shouldn't how it looked like.

    I haven't been touching the form lately too, I only touch the result in Google Spreadsheet.

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    JotForm Support Manager

    Answered by Jeanette on December 08, 2015 at 02:47 PM

    I see some changes performed today and yesterday and back in August. Was it one of these changes the correct? Seems like the support staff helped you with it, as per this thread http://www.jotform.com/answers/599879

     

  • Profile Image

    Answered by maivutan on December 13, 2015 at 07:23 AM

    The clone form of the staff is affected too. The policy area, wasn't at the left such that it's not even readable. The form itself, wasn't centered, taking the space of the policy.

    A few forms of mine have this weird problem too!

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    JotForm Support

    Answered by Welvin on December 13, 2015 at 10:25 AM

    There seems to be an issue with the original theme so I have applied the following custom CSS codes to your form:

    .form-all {

    margin-right: 100px !important;

    }

    ..and then the following to fix the width of the checkbox items:

    .form-multiple-column .form-radio-item, .form-multiple-column .form-checkbox-item {

        width: auto !important;

    }

    Here's how to check the codes: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes. Please check and let us know if you see any problems.

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    JotForm Support

    Answered by Welvin on December 13, 2015 at 10:30 AM

    I have modified the codes to center the form in a browser, zoom in or out. 

    From:

    .form-all {

    margin-right: 100px !important;

    }

    To:

    .form-all {

    position: absolute;

    left: 54%;

    }