What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PayPal Pro: DPRP is disabled for this merchant

    Asked by abennet4 on December 08, 2015 at 12:58 PM

    I am being told by PayPal that to receive the "DPRP is Disabled" error means I am using an old legacy PayPal Pro code based on "Website Payments Pro" and not the new platform that meshes with their "Pay Flow Reoccurring Payment Billing" as they call it now. 

    I have removed my forms from my web site and gone back to using PayPal Standard Buttons served up by PayPal.

    Can you confirm that your widget is as described above and if so when will you modify to work with "Pay Flow Reoccurring Payment Billing"?

    I hope you can clear up

    Page URL:

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    JotForm Support

    Answered by Mike on December 08, 2015 at 04:02 PM

    Unfortunately, we do not currently support PayPal PayFlow, and we cannot provide ETA for when it will be available. You can find more information about the DPRP error on the next PayPal Community thread:

    "DPRP is disabled for this merchant" plz help!!!

    With JotForm you can use one of the following PayPal integrations.

    PayPal Payments Standard

    PayPal Website Payments Pro (it is based on original PayPal APIs)

    PayPal Express Checkout

    If you would like to use our PayPal Pro integration, you may consider asking Paypal Support if they can switch your account to the original PayPal Website Payments Pro system.

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    Answered by abennet4 on January 12, 2016 at 08:00 PM

    Any closer to an ETA to support PayPal PayFlow? 
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    JotForm Support

    Answered by jonathan on January 13, 2016 at 12:10 AM


    I have created a request ticket for the Paypal PayFlow integration on your behalf here